We offer shipping across the UK and internationally. Orders are typically processed within 1–2 business days. UK delivery usually arrives within 3–5 working days. For returns, we accept items back within 30 days of purchase, provided they are unused and in their original packaging. To start a return, please contact us at mistella@tutamail.com

MISTELLA is a curated beauty brand dedicated to helping you look and feel your best. Based in Leicester, UK, we bring you a carefully selected range of skin care essentials — from high-tech facial devices to nourishing creams and oils. Our mission is to make effective skin care accessible to everyone.

To get the most from your MISTELLA products, keep all electrical devices away from excessive water unless stated as waterproof. Clean facial tools after each use with a gentle cleanser or antibacterial wipe. Store creams and oils in a cool, dry place away from direct sunlight. Always patch test new skin care products before full application.